Supermarkets set to prioritise food and grocery home delivery to disabled


Upon completing an online shopping order, participants will be prompted to enter their code when choosing the home delivery option.

This comes as Woolworths and Coles announced they would limit the number of customers in store in the run up to Easter, to maintain social distancing. Customers may need to queue outside stores at busy times and enter as others leave.

“Depending on how busy the store is, we may limit the number of people entering the store from time to time,” said Woolworths Supermarkets managing director Claire Peters. “Customer limits will be specific to each location and based on the size of the store.”

Both Woolworths and Coles say they will begin enforcing the further provisions in the coming week.

NDIS Minister Stuart Robert said the new Priority Home Delivery Service was a strong example of collaboration between the government agency and the private sector.

NDIS Minister Stuart Robert says from Monday, every scheme participant will receive a priority home delivery offer from supermarkets.Credit:Alex Ellinghausen

“The service will help hundreds of thousands of NDIS participants across the country access everyday items through an option that removes personal health risks and great stress associated with going shopping in the current environment,” Mr Robert said.

“I thank those supermarkets for delivering this service as it will be a great help to hundreds of thousands of Australians and their families.”

Industry leaders in the disability care sector have pleaded with the federal government for more help, including a rescue package to keep their doors open and for personal protective equipment for carers amid the coronavirus outbreak.

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A group of leading disability sector chief executives wrote to Prime Minister Scott Morrison last week warning many disability care organisations would simply go under without further support and the sector had a critical role in ensuring hospitals were not swamped with cases of COVID-19.

Mr Robert announced an advisory group on Thursday to guide development and implementation of a response plan to focus on the health needs of people with a disability during the coronavirus pandemic.

The plan will give priority to individuals whose disability and current health status places them at the greatest risk from coronavirus.

It includes people with intellectual disability and people who have complex support needs– behavioural, social, or physical – to undertake the activities of daily living.

The group is chaired by a senior official from the Department of Health and includes experts from the disability sector, academia, clinical practice, nursing, Australian government officials, and state and territory government representatives.

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