Irate travellers are tweeting images of their fellow passengers stood waiting in huge crowds inside stations along the busy T4 route.
One passenger told news.com.au they had been told trains were cancelled “indefinitely” and replacement bus services could take hours.
Sydney Trains is also on Twitter responding to the complaints, saying the delays were due to emergency repairs to a broken rail line at Oatley.
But commuters on Twitter say communication has not been good enough and have complained that train staff do not appear to know why services were cancelled.
— Drew (@evexiam) March 25, 2019
Maybe if you concentrated on your job instead of posting juvenile tweets this wouldn’t be happening on Sydney trains everyday where the Sutherland train was cancelled and staff had no idea what was going on. pic.twitter.com/BIgWMNGFz0
— BDC (@Coleuser) March 25, 2019
One Sydneysider, attempting to travel to the CBD from Gymea, told news.com.au moments ago that the last train that came through from Cronulla was the 7.19am.
“It’s still sitting outside Sutherland I think. Everything since has been cancelled, in the city bound direction. Two have come through the other way,” she said.
“The platform is absolutely rammed. People at Gymea have been told trains are cancelled indefinitely and they are arranging replacement buses but that will take ‘a few hours’.”
Sydney trains, you test me to the limit sometimes, you really do.
— Chantelle Vella (@NutritionMunch) March 25, 2019
@T4SydneyTrains train going nowhere between Como and Oatley for over 20 minutes apparently due to a broken track ahead and yet two trains have flown past us. Yet another joyful day of Sydney public transport.
— Bandi (@aliciacoote) March 25, 2019
Sydney Trains says it is working hard to “operate frequent services” and that emergency repairs to the broken rail at Oatley have now been completed.
However, it says “flow-on delays and service changes” are still impacting services.
“We appreciate your patience as we work hard to return services back to normal after broken rail at Oatley required emergency repairs this morning,” the T4 Twitter page posted.
Flow-on delays & service changes are impacting services. We appreciate your patience as we work hard to return services back to normal after broken rail at Oatley required emergency repairs this morning.
🚌 Buses are supplementing train services between Hurstville & Sutherland.
— T4 Sydney Trains (@T4SydneyTrains) March 25, 2019
“Please listen out for announcements and use real-time apps to check the status of your service.
“Buses are supplementing train services between Hurstville & Sutherland.”